topic Re: Mini box issue after wifi change in Sky Q

Mini box issue after wifi change

Vicki1812 — Sun, 11 Aug 2024 09:25:23 GMT

Ive just changed my wifi, my Q box is connected fine. My mini box is not working, the screen goes blank I press the home button as it says but nothing is happening. The mini box light stays on orange.

Re: Mini box issue after wifi change

oldfella — Sun, 11 Aug 2024 09:49:51 GMT

@Vicki1812 wrote:

Ive just changed my wifi, my Q box is connected fine. My mini box is not working, the screen goes blank I press the home button as it says but nothing is happening. The mini box light stays on orange.

Hi @Vicki1812

Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the Q box on
With the Q box on with green led try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.

Re: Mini box issue after wifi change

Vicki1812 — Sun, 11 Aug 2024 09:53:44 GMT

After spending most of the morning faffing about it with I'm back working