topic Re: Technical issue COMP7 id 7a10a0 in Sky Q

Technical issue COMP7 id 7a10a0

garymancel1968 — Sat, 10 Aug 2024 15:07:57 GMT

Hi, I have this error message re Sky Q but can't seem to find out what the problem is! Anyone know or have an answer please?

Re: Technical issue COMP7 id 7a10a0

Laing1 — Sat, 10 Aug 2024 17:54:51 GMT

@garymancel1968 wrote:

Hi, I have this error message re Sky Q but can't seem to find out what the problem is! Anyone know or have an answer please?

@garymancel1968 was this when you were trying to watch something on Sky Sports + app ?

Re: Technical issue COMP7 id 7a10a0

garymancel1968 — Sat, 10 Aug 2024 18:24:33 GMT

Yep, it was.

Re: Technical issue COMP7 id 7a10a0

garymancel1968 — Sat, 10 Aug 2024 18:25:52 GMT

Just to expand....it was Sky Sports+ but I was watching via my Sky Q box?

Re: Technical issue COMP7 id 7a10a0

lettice — Sat, 10 Aug 2024 18:27:47 GMT

That message was a broadcast stream error at the broadcasters end and not anything local to you.

Best thing to do is to come out of the stream and try rendering the stream a few times and you may pick up the refresh, otherwise it may just stick on that message.

Re: Technical issue COMP7 id 7a10a0

garymancel1968 — Sat, 10 Aug 2024 19:07:15 GMT

Thank you for taking the time to look at my question and for providing an answer. That's very kind.