topic Re: Sky Sports + in Sky Q

Sky Sports + upgrade error message

Kathryn29 — Mon, 12 Aug 2024 10:01:28 GMT

The red button on the Sky Sports + is not working. Please help us to get it working!

Moderator note: Amended title to better reflect query

nigea99 — Sat, 10 Aug 2024 14:21:47 GMT

@Kathryn29 wrote:

The red button on the Sky Sports + is not working. Please help us to get it working!

Can you confirm you have a SKY Q box and not a SKY +/HD box

What happens when you try to use it ?

Kathryn29 — Sat, 10 Aug 2024 14:22:53 GMT

Yea we have a Sky Q box.

Kathryn29 — Sat, 10 Aug 2024 14:23:49 GMT

It says that we need to upgrade our subcription but we already have sky sports.

SKY1992bf — Sat, 10 Aug 2024 14:25:30 GMT

@Kathryn29 do you have a subscription to the full sky sports complete pack

nigea99 — Sat, 10 Aug 2024 14:25:31 GMT

@Kathryn29 wrote:

It says that we need to upgrade our subcription but we already have sky sports.

Do you have the Full Sports pack or just individual channels ?

Laing1 — Sat, 10 Aug 2024 14:28:41 GMT

@Kathryn29 wrote:

It says that we need to upgrade our subcription but we already have sky sports.

@Kathryn29 do you have the full Sky sports subscription or are you only subscribing to 1 or 2 channels ?