https://helpforum.sky.com/t5/Sky-Q/Sky-q-mini-box-remote-still-not-working/m-p/4716220#M659152 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/403346">@CarrieV</a></SPAN> , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Sat, 10 Aug 2024 07:39:33 GMT Mr+Flibbles+86 2024-08-10T07:39:33Z https://helpforum.sky.com/t5/Sky-Q/Sky-q-mini-box-remote-still-not-working/m-p/4715422#M658995 <P>My skyq remote is still not working on my mini box, the screen is stuck in home screen mode and I can't move on. I have tried using the 7/9 and then1/3 buttons to reset, the remote flashes as it should but the screen doesn't change, it seems the remote is sending out the signal but the box isn't receiving it. Any suggestions?</P> Fri, 09 Aug 2024 13:06:40 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-mini-box-remote-still-not-working/m-p/4715422#M658995 CarrieV 2024-08-09T13:06:40Z https://helpforum.sky.com/t5/Sky-Q/Sky-q-mini-box-remote-still-not-working/m-p/4716220#M659152 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/403346">@CarrieV</a></SPAN> , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Sat, 10 Aug 2024 07:39:33 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-mini-box-remote-still-not-working/m-p/4716220#M659152 Mr+Flibbles+86 2024-08-10T07:39:33Z https://helpforum.sky.com/t5/Sky-Q/Sky-q-mini-box-remote-still-not-working/m-p/4716245#M659157 <P>All sorted! I requested a new one and it arrived this morning, up and running! Fantastic service<span class="lia-unicode-emoji" title=":beaming_face_with_smiling_eyes:">😁</span></P> Sat, 10 Aug 2024 08:04:28 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-mini-box-remote-still-not-working/m-p/4716245#M659157 CarrieV 2024-08-10T08:04:28Z