topic Re: Tv signals in Sky Q

Tv signals

Mark309 — Thu, 08 Aug 2024 19:52:10 GMT

Intermittent signal

Re: Tv signals

oldfella — Thu, 08 Aug 2024 20:03:15 GMT

@Mark309 wrote:

Intermittent signal

If this is loss of Satellite signal @Mark309

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

Re: Tv signals

Mark309 — Thu, 08 Aug 2024 20:07:13 GMT

. The picture breaks up. Loses sound and pauses. Unable to watch programmes at all. Blue message comes up saying signal it being received then comes back on again. Happening for 5 days now

Re: Tv signals

oldfella — Thu, 08 Aug 2024 20:09:50 GMT

@Mark309 wrote:

. The picture breaks up. Loses sound and pauses. Unable to watch programmes at all. Blue message comes up saying signal it being received then comes back on again. Happening for 5 days now

Have you worked through the link in my previous post @Mark309 ??

Re: Tv signals

Daniel0210 — Thu, 08 Aug 2024 20:11:38 GMT

@Mark309 wrote:

Blue message comes up saying signal

@Mark309
A message displaying ”no signal” tends to be generated from your TV and normally means your TV’s not seeing the Sky box on the relevant HDMI input.

If a message displays “no satellite signal” it relates to your Sky Q box, so firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Otherwise it’s likely to be a dish alignment issue as suggested by @oldfella