topic Re: Netflix not loading in Sky Q

Netflix not loading

Aspo — Thu, 27 Jun 2024 22:04:14 GMT

Netflix has stopped loading on one of my tvs its never been a problem before, anyone know why this is happening. Its runningvof a mini box

Re: Netflix not loading

Mrhouse — Thu, 27 Jun 2024 22:21:36 GMT

Not any help, but just to say that mine's also been not loading for a few weeks now. On occasion it does work, but more often it doesn't. The Netflix app works on my TV, indicating that it's the Sky box version that has the intermittent fault.

Re: Netflix not loading

Redgirlk7 — Thu, 27 Jun 2024 22:21:59 GMT

So has mine all my apps have gone saying I need to upgrade my prescription? What's happening?

Re: Netflix not loading

Mrhouse — Thu, 27 Jun 2024 22:27:13 GMT

Go to 'Settings' on the Sky screen and just highlight it. Press 001 then 'enter' and you will see that you can reset the apps. Worth a try!

Re: Netflix not loading

Aspo — Tue, 02 Jul 2024 15:45:14 GMT

Great idea but still working, it was worth a go though

Re: Netflix not loading

Jon105 — Sun, 07 Jul 2024 19:00:59 GMT

Still happening for me, would be good for Sky to post a solution because at this point its becoming frustrating

Re: Netflix not loading

Laing1 — Sun, 07 Jul 2024 20:31:31 GMT

@Jon105 wrote:

Still happening for me, would be good for Sky to post a solution because at this point its becoming frustrating

@Jon105 have you read the thread below

https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/td-p/4428388

Re: Netflix not loading

Barbel123 — Thu, 08 Aug 2024 06:38:41 GMT

Following a Sky Broadband upgrade I had the same problem.

i disconnected the modem, televisions, Sky Q Box and Sky Mini Box.

I lleft it a few minutes a few minutes before reconnecting and it has solved problems. Fingers crossed that this will continue without any further problems.