topic Re: No TNT Sports Channels in Sky Q

No TNT Sports Channels

Chrissiegeoff — Wed, 07 Aug 2024 09:29:59 GMT

The TNT Sports channels stopped working a week ago and are still not working. The error message " This channel is currently affected by a problem with your satellite signal " shows. BT say there are no problems their end. Please help

Re: No TNT Sports Channels

GD1 — Wed, 07 Aug 2024 09:31:53 GMT

@Chrissiegeoff If you follow the steps here you should be able to book an engineer.

Re: No TNT Sports Channels

PandJ2020 — Wed, 07 Aug 2024 09:32:12 GMT

Possibly an alignment issue with your dish: https://www.sky.com/help/articles/sky-tv-no-satellite-signal

Re: No TNT Sports Channels

Chrissiegeoff — Wed, 07 Aug 2024 09:39:50 GMT

Thanks, I tried the link but because (I assume) all my other channels are working it just says all looks good. i couldnt see a way of booking an engineer. I missed all the MotoGP coverage last weekend and dont want the same next weekend when its not available as a back up on free to view channels.

Re: No TNT Sports Channels

PandJ2020 — Wed, 07 Aug 2024 09:44:04 GMT

A slight misalignment can take out a few channels - don't assume it's correct if the majority work.

Given the current lead times it would be unlikely to be fixed by this weekend. (You may wish to consider a local service for a quicker response but you would have to pay)

Re: No TNT Sports Channels

Chrissiegeoff — Wed, 07 Aug 2024 09:46:49 GMT

Is there anyway of booking an engineer? I tried ringing but they just texted a message with a link to this discussion (which as you can probably tell I am new to) 😆

Re: No TNT Sports Channels

Chrissiegeoff — Wed, 07 Aug 2024 12:24:32 GMT

Thank you all for trying to help I have a Sky engineer booked come and sort out for me 😀