topic reneing contract in Sky Q

reneing contract

helena9 — Wed, 07 Aug 2024 07:17:26 GMT

Hi my contract ends next sunday with sky but i only want to remove 1 package and keep rest am i best doing this now or when

Re: reneing contract

Daniel0210 — Wed, 07 Aug 2024 07:46:30 GMT

@helena9

Do it now. Discounts end next Sunday. Your contract ends when you cancel it. To remove part of your Sky Q/+ TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at

https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv

Re: reneing contract

Chodley — Wed, 07 Aug 2024 08:22:43 GMT

I assume you meant "renewing"?

If you want to arrange another discounted locked-in period when this one finishes, but with 1 fewer service, I think you'll need to call them. Otherwise the contract will revert to standard pricing with the default 1 month cancellation notice.