topic Had a 2 terabyte box out in last week with 3 mini boxes. For a week the 3 mini boxes have worked onl in Sky Q

Had a 2 terabyte box out in last week with 3 mini boxes. For a week the 3 mini boxes have worked onl

Caz331 — Tue, 06 Aug 2024 20:11:46 GMT

Had a2treabyte q box put in with 3mini boxes . The theee mini boxes have worked independently withou the main box being switched on. Now only 2 will work

Re: Had a 2 terabyte box out in last week with 3 mini boxes. For a week the 3 mini boxes have worked

nigea99 — Tue, 06 Aug 2024 20:14:36 GMT

@Caz331 wrote:

Had a2treabyte q box put in with 3mini boxes . The theee mini boxes have worked independently withou the main box being switched on. Now only 2 will work

hi @Caz331

You can use a maximum of 2 minis at the same time for SKY content - Satellite/Recordings-although you can have up to 4 on the account

You may be able to use more at the same time if the first ones in use are only being used for Streaming apps such as Netflix or Disney+

Re: Had a 2 terabyte box out in last week with 3 mini boxes. For a week the 3 mini boxes have worked

Caz331 — Wed, 07 Aug 2024 05:49:10 GMT

Many thanks. Can you explain why it worked for a week before stopping

Re: Had a 2 terabyte box out in last week with 3 mini boxes. For a week the 3 mini boxes have worked

PandJ2020 — Wed, 07 Aug 2024 08:48:25 GMT

@Caz331 wrote:
Can you explain why it worked for a week before stopping

3 mini boxes will not work concurrently. (Other than the app exception described)

Re: Had a 2 terabyte box out in last week with 3 mini boxes. For a week the 3 mini boxes have worked

Chodley — Wed, 07 Aug 2024 12:50:14 GMT

@Caz331 wrote:
Many thanks. Can you explain why it worked for a week before stopping

Probably weren't using them all at the same time?