topic Re: I am having problems logging into discovery plus channel in Sky Q

I am having problems logging into discovery plus channel

Guvy123 — Mon, 05 Aug 2024 20:40:36 GMT

I am having problems logging into discovery plus channel.

Re: I am having problems logging into discovery plus channel

Guvy123 — Mon, 05 Aug 2024 20:45:32 GMT

Hello is anyone available to assist me?

Re: I am having problems logging into discovery plus channel

oldfella — Mon, 05 Aug 2024 20:48:22 GMT

@Guvy123 wrote:

I am having problems logging into discovery plus channel.

Hi @Guvy123

You need to correctly follow all the instructions in the following link

https://www.sky.com/help/articles/discovery-plus

Re: I am having problems logging into discovery plus channel

Guvy123 — Mon, 05 Aug 2024 20:54:16 GMT

I had a call from sky this morning and they introduced the offer that I will get discovery plus for free and they had upgraded this on my account but I don't understand why I should register and choose a monthly payment plan when it's free. Please explain

Re: I am having problems logging into discovery plus channel

oldfella — Mon, 05 Aug 2024 21:01:04 GMT

@Guvy123 wrote:

I had a call from sky this morning and they introduced the offer that I will get discovery plus for free and they had upgraded this on my account but I don't understand why I should register and choose a monthly payment plan when it's free. Please explain

Hi @Guvy123

You see from the link that I posted Discovery plus is free to Sky Q subscribers.

However you still need to subscribe through Sky Marketplace and set up an account through the Discovery plus website.

If you’re eligible for discovery+ at no extra cost as part of your Sky subscription, the price will show as £0.

Re: I am having problems logging into discovery plus channel

nigea99 — Mon, 05 Aug 2024 21:01:07 GMT

@Guvy123 wrote:

I had a call from sky this morning and they introduced the offer that I will get discovery plus for free and they had upgraded this on my account but I don't understand why I should register and choose a monthly payment plan when it's free. Please explain

if you correctly follow the steps in the link @oldfella has posted you should not need to choose a payment plan - although you are likely to need to set up your credentials to use the service