topic Re: The recording display is permanently showing on my tv in Sky Q

The recording display is permanently showing on my tv

Janeyl01 — Sat, 03 Aug 2024 08:50:03 GMT

The recording band is permanently showing on my tv

Re: The recording display is permanently showing on my tv

oldfella — Sat, 03 Aug 2024 08:52:41 GMT

@Janeyl01 wrote:

The recording band is permanently showing on my tv

Hi @Janeyl01

Looks like the SKY button at the top of your remote is stuck in

Re: The recording display is permanently showing on my tv

Janeyl01 — Sat, 03 Aug 2024 08:53:55 GMT

No that's working fine but thanks

Re: The recording display is permanently showing on my tv

oldfella — Sat, 03 Aug 2024 08:55:32 GMT

@Janeyl01 wrote:

No that's working fine but thanks

Hi @Janeyl01

Have you tried rebooting your Q box?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.