https://helpforum.sky.com/t5/Sky-Q/Q-box-and-mini-box-not-saving-recordings-in-q-biox-and-no-signal-service-to-mini-box-but-on-q-bix/m-p/4709356#M657730 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4140811">@Mark483</a>&nbsp;wrote:<BR /><P>Currently have insurance for both with sky.</P><HR /></BLOCKQUOTE><P>If you mean sky protect then you need to calll them to arrange an engineer.</P> Fri, 02 Aug 2024 12:48:09 GMT PandJ2020 2024-08-02T12:48:09Z https://helpforum.sky.com/t5/Sky-Q/Q-box-and-mini-box-not-saving-recordings-in-q-biox-and-no-signal-service-to-mini-box-but-on-q-bix/m-p/4709348#M657728 <P>Q box and mini box not saving recordings. Signal for channels found&nbsp; in q box but no access to recordings or catch up and no signal service to mini box stating no satellite signal. Checking setting and all ticked.&nbsp; Think there may be fault with boxes. Currently have insurance for both with sky.</P> Fri, 02 Aug 2024 12:36:19 GMT https://helpforum.sky.com/t5/Sky-Q/Q-box-and-mini-box-not-saving-recordings-in-q-biox-and-no-signal-service-to-mini-box-but-on-q-bix/m-p/4709348#M657728 Mark483 2024-08-02T12:36:19Z https://helpforum.sky.com/t5/Sky-Q/Q-box-and-mini-box-not-saving-recordings-in-q-biox-and-no-signal-service-to-mini-box-but-on-q-bix/m-p/4709356#M657730 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4140811">@Mark483</a>&nbsp;wrote:<BR /><P>Currently have insurance for both with sky.</P><HR /></BLOCKQUOTE><P>If you mean sky protect then you need to calll them to arrange an engineer.</P> Fri, 02 Aug 2024 12:48:09 GMT https://helpforum.sky.com/t5/Sky-Q/Q-box-and-mini-box-not-saving-recordings-in-q-biox-and-no-signal-service-to-mini-box-but-on-q-bix/m-p/4709356#M657730 PandJ2020 2024-08-02T12:48:09Z