https://helpforum.sky.com/t5/Sky-Q/Not-received-replacement-sky-box/m-p/4709326#M657727 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4140764">@Dk56</a>&nbsp;You're only talking to fellow customers here, there are a few Sky staff but they will be unable to assist in this matter, you will have to call Sky customer service to see why your replacement box didn't arrive.</P> Fri, 02 Aug 2024 12:06:53 GMT daveNOS 2024-08-02T12:06:53Z https://helpforum.sky.com/t5/Sky-Q/Not-received-replacement-sky-box/m-p/4709317#M657726 <P>Hi</P><P>My Sky box stopped working and you arranged to send me a replacement.</P><P>DPD was supposed to deliver it yesterday between 12.51 to 13.51 but did not arrive and we stayed in all day waiting</P><P>I had another parcel delivered today by DPD and asked about why we never received the Sky box but he did not know the reason.</P><P>It's very difficult to get in touch with DPD so hopefully you can find out why and when I will receive the box.</P><P>&nbsp;</P><P>Kind regards</P><P>Dave King.</P><P>&nbsp;</P> Fri, 02 Aug 2024 11:46:40 GMT https://helpforum.sky.com/t5/Sky-Q/Not-received-replacement-sky-box/m-p/4709317#M657726 Dk56 2024-08-02T11:46:40Z https://helpforum.sky.com/t5/Sky-Q/Not-received-replacement-sky-box/m-p/4709326#M657727 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4140764">@Dk56</a>&nbsp;You're only talking to fellow customers here, there are a few Sky staff but they will be unable to assist in this matter, you will have to call Sky customer service to see why your replacement box didn't arrive.</P> Fri, 02 Aug 2024 12:06:53 GMT https://helpforum.sky.com/t5/Sky-Q/Not-received-replacement-sky-box/m-p/4709326#M657727 daveNOS 2024-08-02T12:06:53Z