topic Re: Connecting Sky Q and Sky Q Mini with Starlink BB in Sky Q

Connecting Sky Q and Sky Q Mini with Starlink BB

DanUK2024 — Thu, 01 Aug 2024 20:33:41 GMT

Internet is severely limited in our area and our Sky Broadband is not sufficient for the needs of the household, so we have opted for Starlink. I have managed to get the main Sky Q box connected to the Starlink router via Ethernet and on demand services on the main box are working fine, however I can't seem to connect the mini boxes. When I try and reconnect the mini box and reach the network setup screen it asks to press the wps button on the nearest device, which in my case is the main box. The issue is that the wps button on the main box does nothing when pressed so I can't proceed with the setup. Any ideas around the best way to get everything working? I was hoping to simply keep the Sky setup in place and just replace with Starlink broadband....

Re: Connecting Sky Q and Sky Q Mini with Starlink BB

oldfella — Thu, 01 Aug 2024 20:38:25 GMT

@DanUK2024 wrote:

Internet is severely limited in our area and our Sky Broadband is not sufficient for the needs of the household, so we have opted for Starlink. I have managed to get the main Sky Q box connected to the Starlink router via Ethernet and on demand services on the main box are working fine, however I can't seem to connect the mini boxes. When I try and reconnect the mini box and reach the network setup screen it asks to press the wps button on the nearest device, which in my case is the main box. The issue is that the wps button on the main box does nothing when pressed so I can't proceed with the setup. Any ideas around the best way to get everything working? I was hoping to simply keep the Sky setup in place and just replace with Starlink broadband....

Hi @DanUK2024

Is the WPS light flashing on the mini when you press and hold the WPS button onthe main Q box and have you done this within 2 minutes of carrying out the Network reset

Re: Connecting Sky Q and Sky Q Mini with Starlink BB

DanUK2024 — Thu, 01 Aug 2024 21:06:52 GMT

So to describe the process - I took the Ethernet (sky router to sky q box) from the sky router and plugged it into the Starlink router. I reset the network settings on the sky q box and this connected with no issue. I then attempted to turn on Wi-Fi hotspot however received an error message saying the router doesn't support WPA2 (even though it does). I then tried to reset the network settings on the sky q mini, got to the screen where you need to press the WPS on the main box, did it straight away but got no light flashing and it wouldn't connect. For now I have reset everything back to the sky router and it all worked fine following the same process. I don't really want to run two parallel networks!

Re: Connecting Sky Q and Sky Q Mini with Starlink BB

DanUK2024 — Thu, 01 Aug 2024 21:09:19 GMT

To clarify my response - the Ethernet was running from the Starlink router to the sky q box.