topic Re: Channel currently affected…. message in Sky Q

Channel currently affected…. message

Bill1968 — Thu, 01 Aug 2024 16:44:00 GMT

I'm in the NW of England and getting an intermittent loss of signal on 3-4 different channels, with the message 'This. Channel is currently affected by a problem with your satellite signal'

I recently removed all the limbs from a nearby tree which an engineer said was causing by previous problems with no signal, and this immediately fixed the issue. The weather is currently glorious with no signs of storms in the area.

What could be causing this current issue?

Re: Channel currently affected…. message

GD1 — Thu, 01 Aug 2024 16:46:45 GMT

@Bill1968 Most likely the aforementioned tree or dish misalignmet?

Re: Channel currently affected…. message

Bill1968 — Thu, 01 Aug 2024 17:41:41 GMT

@GD1 - When I said I recently removed all the limbs from this tree, I meant recently as in about 3 months ago. The tree is limbless and not the issue. I can't possibly imagine how dish alignment is the issue either. We've had no winds in the area for a very long time, and the dish's location means it's fairly protected from winds anyway.

Re: Channel currently affected…. message

LouBe — Thu, 01 Aug 2024 17:52:56 GMT

I had the same here in SE England after lightening. A few channels showing the same message.

Re: Channel currently affected…. message

Bill1968 — Fri, 02 Aug 2024 06:39:46 GMT

Thanks, @LouBe

Maybe it was storms outside my immediate area then. Anyway, it seemed to rectify itself not long after my original posting. I suspect the channels in question use a weak transponder (listen to me pretending I know what I'm talking about) and are more susceptible to signal loss than others.