https://helpforum.sky.com/t5/Sky-Q/Catch-up-not-working/m-p/4708389#M657554 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4139756">@Km25</a>&nbsp;wrote: <P>Hi my catch up is not working its coming up with sorry because of a tecincal&nbsp;</P> <P>Issueyour currently experiencing a limited service can somone help me please&nbsp;</P> <P>many thanks&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4139756">@Km25</a>&nbsp;</P> <P>Have you tried rebooting your Q box?<BR />To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.<BR />Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.<BR />Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)<BR /><BR />note: some features may take up to 5 minutes to return.</P> Thu, 01 Aug 2024 11:48:21 GMT oldfella 2024-08-01T11:48:21Z https://helpforum.sky.com/t5/Sky-Q/Catch-up-not-working/m-p/4708368#M657551 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_2041.jpeg" style="width: 4032px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/102213iE86DD8B9B87F3199/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_2041.jpeg" alt="IMG_2041.jpeg" /></span></P><P> </P><P>Hi my catch up is not working its coming up with sorry because of a tecincal&nbsp;</P><P>Issueyour currently experiencing a limited service can somone help me please&nbsp;</P><P>many thanks&nbsp;</P> Thu, 01 Aug 2024 11:25:57 GMT https://helpforum.sky.com/t5/Sky-Q/Catch-up-not-working/m-p/4708368#M657551 Km25 2024-08-01T11:25:57Z https://helpforum.sky.com/t5/Sky-Q/Catch-up-not-working/m-p/4708389#M657554 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4139756">@Km25</a>&nbsp;wrote: <P>Hi my catch up is not working its coming up with sorry because of a tecincal&nbsp;</P> <P>Issueyour currently experiencing a limited service can somone help me please&nbsp;</P> <P>many thanks&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4139756">@Km25</a>&nbsp;</P> <P>Have you tried rebooting your Q box?<BR />To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.<BR />Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.<BR />Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)<BR /><BR />note: some features may take up to 5 minutes to return.</P> Thu, 01 Aug 2024 11:48:21 GMT https://helpforum.sky.com/t5/Sky-Q/Catch-up-not-working/m-p/4708389#M657554 oldfella 2024-08-01T11:48:21Z