https://helpforum.sky.com/t5/Sky-Q/Cannot-connect-to-skyq-box/m-p/4707827#M657446 <P>Cannot get beyond step 2 of 4</P> Wed, 31 Jul 2024 17:30:40 GMT Magliano 2024-07-31T17:30:40Z https://helpforum.sky.com/t5/Sky-Q/Cannot-connect-to-skyq-box/m-p/4707827#M657446 <P>Cannot get beyond step 2 of 4</P> Wed, 31 Jul 2024 17:30:40 GMT https://helpforum.sky.com/t5/Sky-Q/Cannot-connect-to-skyq-box/m-p/4707827#M657446 Magliano 2024-07-31T17:30:40Z https://helpforum.sky.com/t5/Sky-Q/Cannot-connect-to-skyq-box/m-p/4707830#M657449 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3879249">@Magliano</a>&nbsp;wrote:<BR /> <P>Cannot get beyond step 2 of 4</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3879249">@Magliano</a>&nbsp;</P> <P>On your Q remote press and hold 7 &amp; 9 on the remote until it's led flashes four times.</P> <P>This will set the remote to infrared mode which will work all boxes in line of site.</P> <P>Reboot the Q box again and then see if the remote will get past step 1.</P> <P>Remember to point the remote at the Q box.</P> <P>If you can get the Q box working then repair the remote by pressing 1 &amp; 3 and following onscreen instructions.</P> Wed, 31 Jul 2024 17:33:08 GMT https://helpforum.sky.com/t5/Sky-Q/Cannot-connect-to-skyq-box/m-p/4707830#M657449 oldfella 2024-07-31T17:33:08Z