Sky Cinema

Jessbutterfly — Tue, 30 Jul 2024 15:40:15 GMT

I have recently had sky cinema added to my account but when I try and watch something it tells me to upgrade and then says I am already subscribed and should be working within 4 hours. This was put on my account last Thursday. Please help

Re: Sky Cinema

Laing1 — Tue, 30 Jul 2024 16:18:14 GMT

@Jessbutterfly wrote:

I have recently had sky cinema added to my account but when I try and watch something it tells me to upgrade and then says I am already subscribed and should be working within 4 hours. This was put on my account last Thursday. Please help

@Jessbutterfly I have escalated this to sky

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Look out for a chat bubble at the bottom of your screen inviting you to a chat
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The link below explains how the escalation process works

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Re: Sky Cinema

Addie15 — Tue, 30 Jul 2024 16:20:25 GMT

Hi there! Thank you for escalating this. We have sent an invite to @Jessbutterfly.

topic Sky Cinema in Sky Q

Sky Cinema

Re: Sky Cinema

Re: Sky Cinema