topic Sky Q problems in Sky Q https://helpforum.sky.com/t5/Sky-Q/Sky-Q-problems/m-p/4706639#M657201 <P>Hello.</P><P>Box takes ages to change channels or play recordings. Screen says technical fault or just goes black.</P><P>Recording keep freezing.</P><P>I have done the reset and updated the software but still same problems.</P><P>It is so frustrating that i give up and whatch freeview on other TV.</P><P>The box is quite old now.</P><P>Not sure what else to do.</P><P>Thanks.</P> Tue, 30 Jul 2024 13:38:52 GMT Ian+BR 2024-07-30T13:38:52Z Sky Q problems https://helpforum.sky.com/t5/Sky-Q/Sky-Q-problems/m-p/4706639#M657201 <P>Hello.</P><P>Box takes ages to change channels or play recordings. Screen says technical fault or just goes black.</P><P>Recording keep freezing.</P><P>I have done the reset and updated the software but still same problems.</P><P>It is so frustrating that i give up and whatch freeview on other TV.</P><P>The box is quite old now.</P><P>Not sure what else to do.</P><P>Thanks.</P> Tue, 30 Jul 2024 13:38:52 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-problems/m-p/4706639#M657201 Ian+BR 2024-07-30T13:38:52Z Re: Sky Q problems https://helpforum.sky.com/t5/Sky-Q/Sky-Q-problems/m-p/4707329#M657340 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3159463">@Ian+BR</a></SPAN></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.</P> <P>Just look out for the chat bubble to start the conversation.</P> <P>&nbsp;</P> <P>Here's more information on how Community Messaging works - <A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Wed, 31 Jul 2024 07:23:54 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-problems/m-p/4707329#M657340 Tom-W19 2024-07-31T07:23:54Z