topic Re: Once upon a time in Sky Q

Once upon a time

petro1head — Sat, 27 Jul 2024 15:06:28 GMT

I joined sky a long time ago and when hd came out I went for it. At the time I got f1 included

About 18 months ago I spoke to a sky customer service agent who enquired about my package saying that he could offer a better deal including sky cinema, so I went for it.

Worst thing ibcould have done because within a hour I had lost F1. I was given no warning by the sky guy. I spoke to sky but the damage was done, no F1. They offered sport for free but once the contract was up I was going to have to pay for it.

So I now no longer have sport, can't afford it, but th8s means no F1.

Just like to thank sky for this blunder leaving me F1 empty

Re: Once upon a time

caesarome — Sat, 27 Jul 2024 15:18:13 GMT

You are only talking to other Sky customers here so to register a complaint you can fill in this form;

https://www.sky.com/help/complaints

Re: Once upon a time

oldfella — Sat, 27 Jul 2024 15:18:41 GMT

@petro1head wrote:

I joined sky a long time ago and when hd came out I went for it. At the time I got f1 included

About 18 months ago I spoke to a sky customer service agent who enquired about my package saying that he could offer a better deal including sky cinema, so I went for it.

Worst thing ibcould have done because within a hour I had lost F1. I was given no warning by the sky guy. I spoke to sky but the damage was done, no F1. They offered sport for free but once the contract was up I was going to have to pay for it.

So I now no longer have sport, can't afford it, but th8s means no F1.

Just like to thank sky for this blunder leaving me F1 empty

Hi @petro1head

No compensation for you but afraid the F1 legacy package always disappears when you change your Subscription or recontract