topic Re: Tv in Sky Q

Tv

Hello+sally-ann — Thu, 25 Jul 2024 16:05:13 GMT

I haven't had sky for 7 weeks and see the light engerner been out today I have only got basic to package and they said to contact you

Re: Tv

oldfella — Thu, 25 Jul 2024 16:08:03 GMT

@Hello+sally-ann wrote:

I haven't had sky for 7 weeks and see the light engerner been out today I have only got basic to package and they said to contact you

Hi @Hello+sally-ann

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

Re: Tv

TimmyBGood — Thu, 25 Jul 2024 16:47:32 GMT

@Hello+sally-ann

After that length of time without signal a Q box might well be unhappy.

You might need to persevere with finding a support person who has heard of See The Light and its association with Sky though.

Re: Tv

GD1 — Thu, 25 Jul 2024 16:59:14 GMT

@Hello+sally-ann If your services are through See The Light would you not need to contact them? https://www.seethelight.co.uk/contact