topic Re: Mini box not working in Sky Q

Mini box not working

Roy15 — Sat, 02 Mar 2024 13:41:52 GMT

No signal getting to box from main box

Re: Mini box not working

Laing1 — Sat, 02 Mar 2024 13:45:06 GMT

@Roy15 wrote:

No signal getting to box from main box

@Roy15 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

rebooting your mini box

Re: Mini box not working

Roy15 — Sat, 02 Mar 2024 13:48:11 GMT

I've tried rebooting upstairs I'll try main box thank you

Re: Mini box not working

NevilleWatson — Sat, 15 Jun 2024 09:31:17 GMT

Red light only comes on once I press reset and nothing happens after that.

Re: Mini box not working

NevilleWatson — Sat, 15 Jun 2024 09:41:17 GMT

I have tried everything, when I switch off and turn back on no light on front only when I press the reset the red light appears and stays on regardless.

Re: Mini box not working

Rog66 — Sat, 15 Jun 2024 11:30:05 GMT

I had this a few weeks ago - left the mini unplugged overnight (not sure this helped to be honest) and then plugged it back in and re-paired the remote control. Press 7 and 9 together on the remote until it flashes 4 times and then point the remote at the mini and press 1 and 3 until the led flashes and they try pressin ghome to see if the mini turns on.

Re: Mini box not working

Popoolaadkins — Mon, 22 Jul 2024 15:50:06 GMT

Red light just stays on

Re: Mini box not working

Popoolaadkins — Mon, 22 Jul 2024 16:06:07 GMT

Thanks up and running 😊👍