topic Re: Sky cinema missing in Sky Q

Sky cinema missing

Julia351 — Mon, 22 Jul 2024 14:09:04 GMT

Hi,

I have tried calling several times but I can't get through to a human, keeps directing me here.
I have recently upgraded and my new package should include Sky Cinema, how this is not working- says I need to subscribe. Can someone look into this please

Re: Sky cinema missing

MightyQuinn — Mon, 22 Jul 2024 14:16:08 GMT

Hi @Julia351 I’ve escalated your post to the Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how the Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky cinema missing

Addie15 — Mon, 22 Jul 2024 14:28:41 GMT

Hi there! Thank you for escalating this. We have sent an invite to @Julia351.