topic Re: Cannot get sky box to switch on in Sky Q

Cannot get sky box to switch on

Mark2810 — Sun, 21 Jul 2024 17:58:06 GMT

Sky box will not switch on

Re: Cannot get sky box to switch on

lettice — Sun, 21 Jul 2024 19:16:27 GMT

Try the Sky Q recovery procedure from power off as described in step 2 here;

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on/articles/sky-q-box-wont-turn-on

Re: Cannot get sky box to switch on

oldfella — Sun, 21 Jul 2024 20:03:00 GMT

@Mark2810 wrote:

Sky box will not switch on

Hi @Mark2810

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.