https://helpforum.sky.com/t5/Sky-Q/Pixelation-while-watching-live-recorded-and-streaming-with-Sky-Q/m-p/4697776#M655307 <P>Over the past 3 to 4 weeks pixelation happens while watching live, recorded and streaming programmes across all broadcasters (Sky, Prime, Netflix, BBC etc). Not weather related either. This is through Sky Q. Done usual checks of switching off, unplugging, reconnecting etc on Sky Q, TV, AV sound system and Internet hub and boosters. This had only ever happened before in adverse weather conditions, however it happens much more frequently now. Our Sky dish is looking a bit rusty, but other than that I am at a loss, I'm paying over £100 per month to have programmes and films spoiled, please sort it out and don't phone and treat us like idiots, we have done all the usual checks, reboots etc.</P> Sat, 20 Jul 2024 15:50:01 GMT JoeSmith 2024-07-20T15:50:01Z https://helpforum.sky.com/t5/Sky-Q/Pixelation-while-watching-live-recorded-and-streaming-with-Sky-Q/m-p/4697776#M655307 <P>Over the past 3 to 4 weeks pixelation happens while watching live, recorded and streaming programmes across all broadcasters (Sky, Prime, Netflix, BBC etc). Not weather related either. This is through Sky Q. Done usual checks of switching off, unplugging, reconnecting etc on Sky Q, TV, AV sound system and Internet hub and boosters. This had only ever happened before in adverse weather conditions, however it happens much more frequently now. Our Sky dish is looking a bit rusty, but other than that I am at a loss, I'm paying over £100 per month to have programmes and films spoiled, please sort it out and don't phone and treat us like idiots, we have done all the usual checks, reboots etc.</P> Sat, 20 Jul 2024 15:50:01 GMT https://helpforum.sky.com/t5/Sky-Q/Pixelation-while-watching-live-recorded-and-streaming-with-Sky-Q/m-p/4697776#M655307 JoeSmith 2024-07-20T15:50:01Z https://helpforum.sky.com/t5/Sky-Q/Pixelation-while-watching-live-recorded-and-streaming-with-Sky-Q/m-p/4697788#M655308 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3042741">@JoeSmith</a>&nbsp;wrote:<BR /><P>Over the past 3 to 4 weeks pixelation happens while watching live, recorded and streaming programmes across all broadcasters (Sky, Prime, Netflix, BBC etc). Not weather related either. This is through Sky Q. Done usual checks of switching off, unplugging, reconnecting etc on Sky Q, TV, AV sound system and Internet hub and boosters. This had only ever happened before in adverse weather conditions, however it happens much more frequently now. Our Sky dish is looking a bit rusty, but other than that I am at a loss, I'm paying over £100 per month to have programmes and films spoiled, please sort it out and don't phone and treat us like idiots, we have done all the usual checks, reboots etc.</P><HR /></BLOCKQUOTE><P>If you believe the rusty dish is the source of the problem then you'll need to ring Sky to arrange an engineer visit. They will check the dish alignment, LNB and cabling and replace if necessary.</P> Sat, 20 Jul 2024 16:08:24 GMT https://helpforum.sky.com/t5/Sky-Q/Pixelation-while-watching-live-recorded-and-streaming-with-Sky-Q/m-p/4697788#M655308 Mister_Dalek 2024-07-20T16:08:24Z https://helpforum.sky.com/t5/Sky-Q/Pixelation-while-watching-live-recorded-and-streaming-with-Sky-Q/m-p/4697818#M655313 <P>Ok thanks.</P> Sat, 20 Jul 2024 16:54:47 GMT https://helpforum.sky.com/t5/Sky-Q/Pixelation-while-watching-live-recorded-and-streaming-with-Sky-Q/m-p/4697818#M655313 JoeSmith 2024-07-20T16:54:47Z https://helpforum.sky.com/t5/Sky-Q/Pixelation-while-watching-live-recorded-and-streaming-with-Sky-Q/m-p/4728395#M661859 <P>Home &gt; Settings &gt; System info &gt; Update</P> Thu, 22 Aug 2024 19:03:37 GMT https://helpforum.sky.com/t5/Sky-Q/Pixelation-while-watching-live-recorded-and-streaming-with-Sky-Q/m-p/4728395#M661859 RFCally191 2024-08-22T19:03:37Z