Eccles

dennis64 — Fri, 19 Jul 2024 10:32:47 GMT

Keep getting messages on Sky Q. Can't download due to technical issues also messages saying can't record

Re: Eccles

oldfella — Fri, 19 Jul 2024 10:35:37 GMT

@dennis64 wrote:

Keep getting messages on Sky Q. Can't download due to technical issues also messages saying can't record

Hi @dennis64

You may have a hard drive issue .

Work through the following link
https://www.sky.com/help/articles/sky-q-hard-disk-error-messages
If you have to order a new Q box this usually means a doorstep swap.
Don’t forget to keep your viewing card from the failed box if you order a replacement.
Also if the box you are replacing is a 2TB there are two versions of power supply. One has a standard C7 (figure of eight) power lead socket in the back of the Q box. The other has a separate power supply. Although this still has the C7 power lead into the power supply there is a multi pin Din power socket in the Q box for connecting the power supply. Make sure that the replacement box has the power supply included if the Q box has the orange coded multi pin din socket in the back of the Q box. See below.

Re: Eccles

dennis64 — Fri, 19 Jul 2024 12:53:19 GMT

Hi have have tried all that , looks like a new box

thanks

topic Re: Eccles in Sky Q

Eccles

Re: Eccles

Re: Eccles