topic Re: Sky Q box not working in Sky Q

Sky Q box not working

Zeb2 — Thu, 18 Jul 2024 23:09:06 GMT

Sky Q box has stopped working. Does anyone know what customer service number I can call to get a replacement Sky Q box ?

Re: Sky Q box not working

Doc5907 — Thu, 18 Jul 2024 23:34:38 GMT

@Zeb2 wrote:
Sky Q box has stopped working. Does anyone know what customer service number I can call to get a replacement Sky Q box ?

@Zeb2

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
On the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number for Ireland.

Say 'technical' when prompted, stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: Sky Q box not working

Daniel0210 — Fri, 19 Jul 2024 04:33:36 GMT

@Zeb2

In what way isn't it working? Provide some details and someone here may be able to advise you and save you a call.