topic Random recordings on Sky Q box in Sky Q

Random recordings on Sky Q box

NewtonUnthank — Thu, 18 Jul 2024 17:06:45 GMT

I have recently been upgraded to Sky Q.

Every time I look in "Recordings" I find programmes I did not record. I have not even used the recording facility yet and doubt that I ever will.

Is there any way to deactivate recording?

Re: Random recordings on Sky Q box

oldfella — Thu, 18 Jul 2024 17:16:31 GMT

@NewtonUnthank wrote:

I have recently been upgraded to Sky Q.

Every time I look in "Recordings" I find programmes I did not record. I have not even used the recording facility yet and doubt that I ever will.

Is there any way to deactivate recording?

Hi @NewtonUnthank

I suggest you have inadvertently selected a series link recording.

Anything that is set to record will appear in the Recordings most recent - Scheduled - section

Check this on your Q box as it should be completely empty.

Re: Random recordings on Sky Q box

Daniel0210 — Thu, 18 Jul 2024 17:15:06 GMT

@NewtonUnthank

Not sure why you would subscribe to Sky Q to never record anything… You can't remove the recording option. Go into Recordings - Scheduled and delete any programmes in there already set to record.

Re: Random recordings on Sky Q box

Laing1 — Thu, 18 Jul 2024 17:19:10 GMT

@NewtonUnthank wrote:

I have recently been upgraded to Sky Q.

Every time I look in "Recordings" I find programmes I did not record. I have not even used the recording facility yet and doubt that I ever will.

Is there any way to deactivate recording?

@NewtonUnthank another possibility for unwanted recordings is landing on a non bbc channel that has watch from the start and inadvertantly pressing the select button which will download the programme to your recordings

Re: Random recordings on Sky Q box

NewtonUnthank — Thu, 18 Jul 2024 19:12:57 GMT

@Daniel0210

I didn't choose to subscribe to Sky Q, I was upgraded to it when I renewed our contract. I wasn't aware that it was possible to renew without being "upgraded" to Sky Q - the Sky agent I spoke to certainly didn't offer me any other option, unfortunately.

Re: Random recordings on Sky Q box

twilight+princess — Thu, 18 Jul 2024 19:27:38 GMT

It sounds like you'd be better with Sky Stream which as it says streams Sky tv over the internet rather than Satellite.