No Sky Satellite

NicolaSavings — Thu, 18 Jul 2024 10:49:11 GMT

I am having trouble with my Sky TV. It keeps saying I have no satellite signal preventing me from even seeing a TV Guide. I can use Netflix and Amazon Prime etc but unable to view Sky. I have 2 Sky Q boxes.

Re: No Sky Satellite

Daniel0210 — Thu, 18 Jul 2024 11:34:05 GMT

@NicolaSavings
You will have a Sky Q box and a Sky Q mini box.

A message displaying “no satellite signal” relates to your Sky Q box, so firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check the troubleshooting in this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If it doesn’t you’ll need to contact Sky to book an engineer appointment.

If you are connected to a communal dish you’ll need to liaise with you building management company / landlord who will have their approved engineers to contact.

Note: A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.

topic No Sky Satellite in Sky Q

No Sky Satellite

Re: No Sky Satellite