https://helpforum.sky.com/t5/Sky-Q/Message-on-screen-says-please-insert-your-viewing-card-with-the-chip-facing-up/m-p/4694492#M654588 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4125105">@Karen292</a></SPAN></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.</P> <P>Just look out for the chat bubble to start the conversation.</P> <P>&nbsp;</P> <P>Here's more information on how Community Messaging works - <A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Wed, 17 Jul 2024 09:55:04 GMT Tom-W19 2024-07-17T09:55:04Z https://helpforum.sky.com/t5/Sky-Q/Message-on-screen-says-please-insert-your-viewing-card-with-the-chip-facing-up/m-p/4694070#M654497 <P>Message on screen says please insert your viewing card with the chip facing up.</P><P>I don't have a viewing card</P> Tue, 16 Jul 2024 18:23:38 GMT https://helpforum.sky.com/t5/Sky-Q/Message-on-screen-says-please-insert-your-viewing-card-with-the-chip-facing-up/m-p/4694070#M654497 Karen292 2024-07-16T18:23:38Z https://helpforum.sky.com/t5/Sky-Q/Message-on-screen-says-please-insert-your-viewing-card-with-the-chip-facing-up/m-p/4694492#M654588 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4125105">@Karen292</a></SPAN></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.</P> <P>Just look out for the chat bubble to start the conversation.</P> <P>&nbsp;</P> <P>Here's more information on how Community Messaging works - <A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Wed, 17 Jul 2024 09:55:04 GMT https://helpforum.sky.com/t5/Sky-Q/Message-on-screen-says-please-insert-your-viewing-card-with-the-chip-facing-up/m-p/4694492#M654588 Tom-W19 2024-07-17T09:55:04Z https://helpforum.sky.com/t5/Sky-Q/Message-on-screen-says-please-insert-your-viewing-card-with-the-chip-facing-up/m-p/4694817#M654649 <P>Phoned the sky team and getting an engineer out to fix it&nbsp;</P><P>thanks</P> Wed, 17 Jul 2024 16:31:37 GMT https://helpforum.sky.com/t5/Sky-Q/Message-on-screen-says-please-insert-your-viewing-card-with-the-chip-facing-up/m-p/4694817#M654649 Karen292 2024-07-17T16:31:37Z https://helpforum.sky.com/t5/Sky-Q/Message-on-screen-says-please-insert-your-viewing-card-with-the-chip-facing-up/m-p/4694825#M654652 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4125105">@Karen292</a>&nbsp;wrote:<BR /><P>Message on screen says please insert your viewing card with the chip facing up.</P><P>I don't have a viewing card</P><HR /></BLOCKQUOTE><P>If you've got Sky Q you must have a viewing card; it goes in a slot in the side of the box.</P> Wed, 17 Jul 2024 16:43:00 GMT https://helpforum.sky.com/t5/Sky-Q/Message-on-screen-says-please-insert-your-viewing-card-with-the-chip-facing-up/m-p/4694825#M654652 Invisiblename 2024-07-17T16:43:00Z