topic Re: Screen just says accessibility on sky Q settings or skip but remote does not work now? in Sky Q

Screen just says accessibility on sky Q settings or skip but remote does not work now?

Angelique7 — Sun, 14 Jul 2024 12:48:24 GMT

Sky q box is stuck on Accessibility on sky q

offers settings or set up later cannot do anything as remote won't work now I have changed the batteries to check still does nothing

Re: Screen just says accessibility on sky Q settings or skip but remote does not work now?

Haytay91 — Sun, 14 Jul 2024 14:14:33 GMT

Same! Literally only the hdmi button works

Re: Screen just says accessibility on sky Q settings or skip but remote does not work now?

Sjg3 — Wed, 17 Jul 2024 06:14:54 GMT

Me too. Any ideas what to do?

Re: Screen just says accessibility on sky Q settings or skip but remote does not work now?

Brad+Milligan — Wed, 17 Jul 2024 06:45:26 GMT

Did you manage to fix this?

Re: Screen just says accessibility on sky Q settings or skip but remote does not work now?

Liz265 — Wed, 17 Jul 2024 18:58:01 GMT

Have you managed to sort this? We are having the same problem

Re: Screen just says accessibility on sky Q settings or skip but remote does not work now?

Laing1 — Wed, 17 Jul 2024 19:10:10 GMT

Have you tried resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.

Re: Screen just says accessibility on sky Q settings or skip but remote does not work now?

Sjg3 — Wed, 17 Jul 2024 19:36:06 GMT

I managed to use the Sky go app remote to get myself to settings then I had to do the reset remote and now working finally

Re: Screen just says accessibility on sky Q settings or skip but remote does not work now?

Lindy16 — Fri, 17 Jan 2025 22:03:52 GMT

I've tried but my remote still isn't working this isn't right come on sky help

Re: Screen just says accessibility on sky Q settings or skip but remote does not work now?

Cjw22 — Sat, 12 Apr 2025 08:57:58 GMT

Had the same issue but with my second box in another room. If you go to your main box, press the sync button and then press the sync button on your second box it should connect and then work.

Re: Screen just says accessibility on sky Q settings or skip but remote does not work now?

Daniel0210 — Sat, 12 Apr 2025 09:30:13 GMT

Sky have suggested the following...

Unpair their Sky Q remote from the box by holding 4&6
Wait for the remote to flash
Then dismiss the information screen "Skip & set up later"
Hold 1&3 to repair the remote control

If 4&6 does not allow you to clear the information screen, try holding 7&9 to reset the Sky Q remote then hold 1&3 and follow the on-screen setup journey to allow the remote to control the TV.

Re: Screen just says accessibility on sky Q settings or skip but remote does not work now?

Boz59 — Wed, 21 May 2025 16:03:01 GMT

Thank you! That just solved my problem 🙂

Re: Screen just says accessibility on sky Q settings or skip but remote does not work now?

Boo131 — Sat, 10 Jan 2026 21:06:40 GMT

Helped a lot