topic Re: Sky w box in Sky Q

Sky w box

Stephenjhon — Tue, 16 Jul 2024 19:53:41 GMT

Hi i need to replace my faulty sky q box is there a fee for this

Re: Sky w box

oldfella — Tue, 16 Jul 2024 19:56:17 GMT

@Stephenjhon wrote:

Hi i need to replace my faulty sky q box is there a fee for this

No @Stephenjhon

Provided you haven't lost it or damaged it Sky is responsible for all replacements as the boxes are rented

Re: Sky w box

Daniel0210 — Tue, 16 Jul 2024 19:58:39 GMT

@Stephenjhon

If you do end up needing a new box it'll probably be via a 'doorstep box swap' whereby DPD deliver a new box and take your faulty box away so remember to remove the viewing card from the old box before it disappears into the van.