topic Netflix isn’t working on my Sky apps in Sky Q

Netflix isn’t working on my Sky apps

Mike1181 — Tue, 16 Jul 2024 13:52:42 GMT

Hi Netflix isn't working in my sky apps, I've tried refreshing apps multiple times, switching off at the mains and letting it reset and load back up but nothing is working. Any help would be greatly appreciated thanks

Re: Netflix isn’t working on my Sky apps

Tom-W19 — Wed, 17 Jul 2024 08:36:57 GMT

Hi @Mike1181

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Netflix isn’t working on my Sky apps

Pompeydave1 — Thu, 18 Jul 2024 09:41:15 GMT

This message was authored by Pompeydave1This message was authored

‎18 Jul 2024 10:27 AM

I've had nothing but trouble with Netflix loading for weeks. Router on / off , sky box on / off , opened all apps ,0 0 1 refreshed apps etc etc.

Been pulling my hair out so yesterday tried 0 0 1 on settings and did the lowest reset settings.
Surprise , surprise Netflix now instantly loading.

i lost my favourites (channels) so had to save them all again and remote had to be reset using keys 7+9 together then 1+3 together to marry up with box. Also all apps temporarily disappeared but then reappeared minutes later.

But now system seems quicker and Netflix loading instantly. Fingers crossed it lasts but at least I know it works.

Re: Netflix isn’t working on my Sky apps

MightyQuinn — Thu, 18 Jul 2024 09:48:32 GMT

Hi @Pompeydave1 Your workaround was published by Sky ages ago. To help Sky please fill in the form. The website method appears to be preferred, as it doesn't delete your TV Guide Favourites.

Answered: Re: Netflix: Red Spinning Circle on Launch - Page 117 | Sky Community