topic Re: New tv remote sky q and can’t turn tv on to connect remote in Sky Q

New tv remote sky q and can’t turn tv on to connect remote

Lm12 — Mon, 15 Jul 2024 18:07:03 GMT

I have just got a new remote as old one wasn't working. I cannot turn my tv on to set up remote

Re: New tv remote sky q and can’t turn tv on to connect remote

Laing1 — Mon, 15 Jul 2024 18:11:03 GMT

@Lm12 wrote:

I have just got a new remote as old one wasn't working. I cannot turn my tv on to set up remote

@Lm12 do you not still have the remote that came with your TV then you could turn the TV on and set up the new Sky remote

Re: New tv remote sky q and can’t turn tv on to connect remote

oldfella — Mon, 15 Jul 2024 21:19:25 GMT

@Lm12 wrote:

I have just got a new remote as old one wasn't working. I cannot turn my tv on to set up remote

Hi @Lm12

If you mean you cannot turn on your Q box

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.