https://helpforum.sky.com/t5/Sky-Q/My-mini-box-is-not-connecting-to-Q-box/m-p/4691797#M654046 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4111909">@Naviwala</a>&nbsp;wrote:<BR /> <P>Mini box not connecting to Q box</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4111909">@Naviwala</a>&nbsp;</P> <P>First try rebooting the main Q box and then when this is completely back up and running reboot the mini.<BR />To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.<BR />Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.<BR />Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)<BR /><BR />note: some features may take up to 5 minutes to return.<BR /><BR />Reboot the mini as above.<BR />If the mini still does not connect reliably try a Network Reset on the mini.<BR />Network Reset found in mini Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.<BR />You will be asked to press the WPS button on the main Q box (not the mini as the Network reset will start the mini WPS automatically).<BR /><BR />If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box. If you do this make sure you press the Sky router WPS button and not the router reset button.<BR /><BR />Failing all of the above you may need a Sky Q WiFi Booster to position midway between your main Q box and the mini and you will need to contact Sky directly.</P> Sat, 13 Jul 2024 20:47:11 GMT oldfella 2024-07-13T20:47:11Z https://helpforum.sky.com/t5/Sky-Q/My-mini-box-is-not-connecting-to-Q-box/m-p/4691788#M654044 <P>Mini box not connecting to Q box</P> Sat, 13 Jul 2024 20:13:39 GMT https://helpforum.sky.com/t5/Sky-Q/My-mini-box-is-not-connecting-to-Q-box/m-p/4691788#M654044 Naviwala 2024-07-13T20:13:39Z https://helpforum.sky.com/t5/Sky-Q/My-mini-box-is-not-connecting-to-Q-box/m-p/4691797#M654046 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4111909">@Naviwala</a>&nbsp;wrote:<BR /> <P>Mini box not connecting to Q box</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4111909">@Naviwala</a>&nbsp;</P> <P>First try rebooting the main Q box and then when this is completely back up and running reboot the mini.<BR />To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.<BR />Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.<BR />Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)<BR /><BR />note: some features may take up to 5 minutes to return.<BR /><BR />Reboot the mini as above.<BR />If the mini still does not connect reliably try a Network Reset on the mini.<BR />Network Reset found in mini Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.<BR />You will be asked to press the WPS button on the main Q box (not the mini as the Network reset will start the mini WPS automatically).<BR /><BR />If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box. If you do this make sure you press the Sky router WPS button and not the router reset button.<BR /><BR />Failing all of the above you may need a Sky Q WiFi Booster to position midway between your main Q box and the mini and you will need to contact Sky directly.</P> Sat, 13 Jul 2024 20:47:11 GMT https://helpforum.sky.com/t5/Sky-Q/My-mini-box-is-not-connecting-to-Q-box/m-p/4691797#M654046 oldfella 2024-07-13T20:47:11Z https://helpforum.sky.com/t5/Sky-Q/My-mini-box-is-not-connecting-to-Q-box/m-p/4691856#M654062 <P>Screen on second mini box keeps saying &nbsp;to reboot router and to ensure all sky q products are on. We have done this a number of times in the last few days and nothing happens</P> Sun, 14 Jul 2024 06:26:24 GMT https://helpforum.sky.com/t5/Sky-Q/My-mini-box-is-not-connecting-to-Q-box/m-p/4691856#M654062 Granty19 2024-07-14T06:26:24Z