topic Re: Missing bbc1 in Sky Q

Missing bbc1

TomC6 — Sat, 13 Jul 2024 12:42:54 GMT

Having trouble with bbc1 hd south. Screen keeps dissolving, then ok for a minute, then blank screen, back to dissolving again.

Re: Missing bbc1

caesarome — Sat, 13 Jul 2024 12:50:57 GMT

Is this on Sky+, Sky Q or Sky Glass or Sky Stream ?

Re: Missing bbc1

TomC6 — Sat, 13 Jul 2024 12:59:23 GMT

It's on Sky plus, also same problem on Sky Mix HD

Re: Missing bbc1

caesarome — Sat, 13 Jul 2024 13:02:50 GMT

I have moved this to the Sky+ forum as you had posted this in the Sky Go one !

Re: Missing bbc1

TomC6 — Sat, 13 Jul 2024 13:48:49 GMT

Sorry, the box is Sky Q

Re: Missing bbc1

Daniel0210 — Sat, 13 Jul 2024 14:25:34 GMT

@TomC6

Are you seeing an error message on screen? What have you tried so far?

(your duplicate thread has been removed as you have this one)

Re: Missing bbc1

TomC6 — Sat, 13 Jul 2024 20:11:46 GMT

Only unplugged and re plugged the power, it no luck and no message

Re: Missing bbc1

xenon81 — Sat, 13 Jul 2024 20:58:07 GMT

Are you in the BBC One South region? BBC One South and Sky Mix are broadcast on the same frequency so it seems that your dish may be slightly out of alignment. The best thing to do is contact Sky so they can book an engineer visit.