Sky Q Box

MyGizmo3 — Sat, 13 Jul 2024 11:06:36 GMT

We are getting v intermittent signal/delayed picture coming through our Sky Q box. What can I do do to fix it? Thanks.

Re: Sky Q Box

oldfella — Sat, 13 Jul 2024 11:15:14 GMT

@MyGizmo3 wrote:

We are getting v intermittent signal/delayed picture coming through our Sky Q box. What can I do do to fix it? Thanks.

Hi @MyGizmo3

Have you tried rebooting your Q box?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

Re: Sky Q Box

MyGizmo3 — Sat, 13 Jul 2024 11:28:32 GMT

Thank you will give this a try.

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Sky Q Box

Re: Sky Q Box

Re: Sky Q Box