topic Re: Streaming Netflix Issue in Sky Q

Streaming Netflix Issue

Dave7891 — Wed, 10 Jul 2024 09:40:10 GMT

I have a 2TB SkyQ box and 4 minis. Everything works perfectly except one mini doesn't stream Netflix even when all the other boxes are inactive however it will stream other apps.

Any advice would be appreciated

Re: Streaming Netflix Issue

Laing1 — Wed, 10 Jul 2024 14:23:29 GMT

@Dave7891 wrote:

I have a 2TB SkyQ box and 4 minis. Everything works perfectly except one mini doesn't stream Netflix even when all the other boxes are inactive however it will stream other apps.

Any advice would be appreciated

@Dave7891 are you getting a spinnng red circle ?

Re: Streaming Netflix Issue

Dave7891 — Fri, 12 Jul 2024 07:36:50 GMT

Yes I get the the red spinning circle but can't get beyond that

Re: Streaming Netflix Issue

Laing1 — Fri, 12 Jul 2024 10:09:35 GMT

@Dave7891 wrote:

Yes I get the the red spinning circle but can't get beyond that

@Dave7891 you aresuffering from a known problem

have a read of the large thread below for what currently being done and some possible workarounds until Sky and Netflix sort this problem

https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/td-p/4428388

Re: Streaming Netflix Issue

Dave7891 — Fri, 12 Jul 2024 11:01:07 GMT

Thank you for that, much appreciated