topic Re: Im having to reboot my sky q box everyday to watch programmes in Sky Q

Im having to reboot my sky q box everyday to watch programmes

John15111 — Wed, 10 Jul 2024 16:40:57 GMT

My sky q box will not fast forward or rewind recordings correctly.

I also have to reboot the box to watch Netflix.

Any help please.

I have a sky protect insurance for this.

So why am I typing to a group?

Re: Im having to reboot my sky q box everyday to watch programmes

Mr+Flibbles+86 — Thu, 11 Jul 2024 07:33:12 GMT

Hi there @John15111 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Im having to reboot my sky q box everyday to watch programmes

Mr+Flibbles+86 — Sat, 13 Jul 2024 08:33:27 GMT

We are still looking to help you @John15111 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks