topic Re: No apps on Sky Q in Sky Q

No apps on Sky Q

Gemmabaggies — Wed, 10 Jul 2024 10:59:52 GMT

Had a replacement Sky Q box delivered today and everything is now set up but I have no apps showing at all. It has the latest software update. Could someone help me please?

Thanks

Gemma

Re: No apps on Sky Q

Anonymous — Wed, 10 Jul 2024 12:33:35 GMT

Have you connected it to your internet, either WiFi or hard wired?

Re: No apps on Sky Q

Laing1 — Wed, 10 Jul 2024 14:27:47 GMT

@Gemmabaggies wrote:

Had a replacement Sky Q box delivered today and everything is now set up but I have no apps showing at all. It has the latest software update. Could someone help me please?

Thanks

Gemma

@Gemmabaggies you could try refreshing the apps in the engineers menu

To enter the engineers menu do the follow
press the home button then scroll down to setting and hi-light
do not press select/enter but press 001 then select this takes you into the engineers menu

scroll down to apps > refresh

this can take upto 24 hours for the refrsh to wrk but itis normally less