To not working

Ekenler — Tue, 09 Jul 2024 20:25:35 GMT

Hi my sky is not working, my box has no blue light

Re: To not working

oldfella — Tue, 09 Jul 2024 20:33:19 GMT

@Ekenler wrote:

Hi my sky is not working, my box has no blue light

Hi @Ekenler

The central Blue light on the Q box only comes on during playback of recordings.

What colour is the led light on the front right of the Q box.

If the light on the front right of the Q box is amber instead of green

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.

If the light is already green

First make sure that the TV is switched on and is switched to the HDMI input to which the Q box is connected.
Then with the Q box switched on with green led illuminated
Press
Home 1 0 8 0 Home
on the Q box remote control.

This will change the Q box to standard resolution which will work for all TV’s.

topic To not working in Sky Q

To not working

Re: To not working