Says my screen does not support HDPC

Paul1414 — Tue, 09 Jul 2024 12:47:32 GMT

Just turned the TV on and the message on the screen reads as follows.

This screen does not support HDCP.

Try connecting your HDMI cable, or use a different screen.

We haven't changed any leads, turned the tv off last night around midnight and just went to put it back on.

Re: Says my screen does not support HDPC

Chodley — Tue, 09 Jul 2024 13:01:47 GMT

Is it an LG?

Re: Says my screen does not support HDPC

The+Real+Taff — Tue, 09 Jul 2024 14:39:51 GMT

I had that message on the weekend for the second time - first happened in April this year.

Sent Tweet to Sky Help but no reply so I did the following that I found on one of these Discussion Chats:

1. Unplug both Tv & Sky Q Box OFF at the main socket

2. Disconnect both HDMI leads

3. Leave all off / disconnected for a number of hours

4. Switch bothTv & Sky Q Box OFF at the main socket

5. Leave for 1/2hr then reconnect both HDMI Leads

6. Switch everything back on as normal and Sky worked ok

When Sky Help did eventually get back to me they said if it happened again to contact them for replacement HDMI Leads as I had pointed out that when I had my new Sky Q Box installed they used the old HDMI Leads from the previous Box.

When it happened again on the weekend I tried the above steps 1 - 6 but it did not work. Tweeted Sky Q again and they said to ring my Sky Protect. Had an Engr out and he detected a fault in the cable from the Dish to the Box so replaced it and everything is now working.

topic Says my screen does not support HDPC in Sky Q

Says my screen does not support HDPC

Re: Says my screen does not support HDPC

Re: Says my screen does not support HDPC