Sky Q hardwired issues

Michaelsk — Tue, 09 Jul 2024 10:32:58 GMT

Hi There,

My sky Q box has been hardwired, via TP link Powerline plugs for the last 4 years quite happily.

I don't have a Sky router, I use Ubiquiti Dream Machine, and as we all know Sky H/W is not happy connecting to none sky routers for its own mesh. If I try an connect via WiFi it will stay connected for about 2 mins.

So for the last 4 years my Sky Q and SkyQ mini have all being playing nicely and connecting to my router hardwired via the TP link Powerline plugs. Until yesterday! Now I just get the 'No IP obtained' Error message.

So far I have

Rebooted the router at least 3 times
turned off the Sky Q at least 3 time
Gone into the engineer menu '001' and disabled the Wifi twice, It seems to turn itself on again
renabdled Wifi in a vain attempt to get that working, worked for 2 mins
disabled Wifi
tried reconnecting via wired, it failed to obtain an IP

Any other suggestions ? I'm slightly baffeled

Thanks

Michael

Re: Sky Q hardwired issues

Michaelsk — Tue, 09 Jul 2024 20:59:56 GMT

After much trouble shooting, it turned out that two off my four tplink devices died at the same time!

Replacement devices now installed, everything working as normal

topic Sky Q hardwired issues in Sky Q

Sky Q hardwired issues

Re: Sky Q hardwired issues