topic Terrestrial channels lost after Sky Q box installed in Sky Q

Terrestrial channels lost after Sky Q box installed

AlanCharles1 — Mon, 08 Jul 2024 10:19:14 GMT

I recently took up the offer of a free upgrade to Sky Q. Although we don’t need or want Sky in all rooms our HD box and original dish were well past it after nearly 30 years. We appear to have lost all the terrestrial channels that we had all over the house! We had a feed that went to a splitter booster in the loft that fed four more sets all of which have now gone. We also cannot get a terrestrial signal on the main TV or the TV that had a direct feed rather than from the booster. I remember the installer mentioned something about a second feed but did not follow what he actually said regrettably.

Re: Terrestrial channels lost after Sky Q box installed

PandJ2020 — Mon, 08 Jul 2024 10:24:15 GMT

The RF leads that were connected to the back of the old Sky box plug simply need to be connected together...

Re: Terrestrial channels lost after Sky Q box installed

TimmyBGood — Mon, 08 Jul 2024 10:34:14 GMT

@AlanCharles1

Which may require a simple back to back (female to female) coaxial cable connector: this needs to be push fit rather than screw thread.

Re: Terrestrial channels lost after Sky Q box installed

oldfella — Mon, 08 Jul 2024 10:31:26 GMT

@AlanCharles1 wrote:

I recently took up the offer of a free upgrade to Sky Q. Although we don’t need or want Sky in all rooms our HD box and original dish were well past it after nearly 30 years. We appear to have lost all the terrestrial channels that we had all over the house! We had a feed that went to a splitter booster in the loft that fed four more sets all of which have now gone. We also cannot get a terrestrial signal on the main TV or the TV that had a direct feed rather than from the booster. I remember the installer mentioned something about a second feed but did not follow what he actually said regrettably.

Hi @AlanCharles1

There is not any RF (terrestrial outputs ) on Sky Q so you will have lost the ability to use the Q box for RF out.

You will need to buy a simple powered aerial splitter to take the input from your terrestrial aerial and feed it to your main TV and also to the splitter in your loft. Something like the following

Re: Terrestrial channels lost after Sky Q box installed

nigea99 — Mon, 08 Jul 2024 10:30:24 GMT

@AlanCharles1 wrote:

I recently took up the offer of a free upgrade to Sky Q. Although we don’t need or want Sky in all rooms our HD box and original dish were well past it after nearly 30 years. We appear to have lost all the terrestrial channels that we had all over the house! We had a feed that went to a splitter booster in the loft that fed four more sets all of which have now gone. We also cannot get a terrestrial signal on the main TV or the TV that had a direct feed rather than from the booster. I remember the installer mentioned something about a second feed but did not follow what he actually said regrettably.

hi @AlanCharles1

When you say direct feed do you meen direct from the Old SKY HD box ?

the SKY HD boxes had one RF input & 2 outputs so it is quite possible that your main feed was the input to your SKy HD box which then had one feed to your TV and the other back to your booster

As @PandJ2020 says you will need to connect the feed from your aeriel into th efeed back into your booster.

you may need to get another 2 way booster to split to your TV & feed to your main booster unless that has enough outputs back to your main TV (if you need it)

Re: Terrestrial channels lost after Sky Q box installed

AlanCharles1 — Mon, 08 Jul 2024 18:10:13 GMT

Yes there was a feed from in and out of the sky box which I think is the missing link. Thank you sp much for sparing the time to help an old duffer like me!

Re: Terrestrial channels lost after Sky Q box installed

AlanCharles1 — Mon, 08 Jul 2024 18:28:45 GMT

I cannot believe the amount of helpful suggestions I have had from you and other members! Very many thanks !