https://helpforum.sky.com/t5/Sky-Q/My-screen-says-No-Signal/m-p/4686459#M652900 <P>My screen just says No Signal and I can't get any further. I have switched off and on the power but still the same</P> Sun, 07 Jul 2024 12:12:06 GMT Debra141 2024-07-07T12:12:06Z https://helpforum.sky.com/t5/Sky-Q/My-screen-says-No-Signal/m-p/4686459#M652900 <P>My screen just says No Signal and I can't get any further. I have switched off and on the power but still the same</P> Sun, 07 Jul 2024 12:12:06 GMT https://helpforum.sky.com/t5/Sky-Q/My-screen-says-No-Signal/m-p/4686459#M652900 Debra141 2024-07-07T12:12:06Z https://helpforum.sky.com/t5/Sky-Q/My-screen-says-No-Signal/m-p/4686463#M652901 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4115618">@Debra141</a>&nbsp;<BR />A message displaying ”no signal” tends to be from your TV. <BR /><BR />A message displaying “no satellite signal” relates to your Sky Q box, so firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check the troubleshooting in this link <BR /><A href="https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q" target="_blank">https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q</A> <BR />It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If it doesn’t you’ll need to contact Sky to book an engineer appointment. <BR /><BR />If you are connected to a communal dish you’ll need to liaise with you building management company / landlord who will have their approved engineers to contact. <BR /><BR />Note: A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.</P> Sun, 07 Jul 2024 12:21:47 GMT https://helpforum.sky.com/t5/Sky-Q/My-screen-says-No-Signal/m-p/4686463#M652901 Daniel0210 2024-07-07T12:21:47Z