topic Re: Broadband rubbish in Sky Q

Broadband rubbish

SpikeT4867 — Sun, 07 Jul 2024 07:49:14 GMT

Had the new broadband last month all tvs don't work just blue screens with unable to connect couldn't watch the tv last night I want a refund and come and take the box what you fitted on the wall and put the old one back on this is the worst service I have ever had

Re: Broadband rubbish

Daniel0210 — Sun, 07 Jul 2024 08:05:19 GMT

@SpikeT4867 wrote:

Had the new broadband last month all tvs don't work just blue screens with unable to connect couldn't watch the tv last night I want a refund and come and take the box what you fitted on the wall and put the old one back on this is the worst service I have ever had

@SpikeT4867
In case you aren’t aware this is a customer to customer forum and you’re not contacting Sky Customer Services by posting on here.

Sky won't refund you based on a post on here. As customers we don't know what box you're referring to so perhaps explain from the beginning including what Sky services you subscribe to and what's happening.

Re: Broadband rubbish

TimmyBGood — Sun, 07 Jul 2024 09:55:03 GMT

@SpikeT4867 wrote:

I want a refund and come and take the box what you fitted on the wall and put the old one back on

It's not possible to revert from FTTP to FTTC: broadband distribution over copper is technology from the last century and isn't coming back.