topic Re: Contract in Sky Q

Contract

Kaurn — Sat, 06 Jul 2024 09:54:14 GMT

Can I cancel my sky tv package mid way

Re: Contract

Mark39 — Sat, 06 Jul 2024 09:57:04 GMT

You can't normally cancel while you're mid way through your contractual minimum term. If Sky agreed, they would almost certainly require you to pay off your remaining contract.

Re: Contract

Daniel0210 — Sat, 06 Jul 2024 10:09:00 GMT

@Kaurn
To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. As stated by @Mark39 if Sky agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you successfully cancel Sky Q, return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.

Re: Contract

PandJ2020 — Sat, 06 Jul 2024 10:20:54 GMT

@Kaurn wrote:
Can I cancel my sky tv package mid way

Near the top of the contract it says, "Your Sky Q subscription package has a minimum term (usually 12 or 18 months) and you cannot cancel your subscription during the minimum term unless you have a contractual right to do so."

So, unlikely...