topic Channels in Sky Q

Channels

Taj — Fri, 05 Jul 2024 21:10:04 GMT

Hi, the HDMI cable was disconnected, however when I reconnected the cable back I can't seem to get access to any of the sky channels. I bought a brand new HDMI cable still no luck. The standard TV channels seems to be working as normal. Any suggestions please 🙏.

Re: Channels

oldfella — Fri, 05 Jul 2024 21:18:27 GMT

@Taj wrote:

Hi, the HDMI cable was disconnected, however when I reconnected the cable back I can't seem to get access to any of the sky channels. I bought a brand new HDMI cable still no luck. The standard TV channels seems to be working as normal. Any suggestions please 🙏.

Hi @Taj

Are you sure that your television set is switched to the correct HDMI input for the Q box?

It would appear that you are using the Television terrestrial aerial tuner and not the Sky Q box HDMI input

Re: Channels

Taj — Fri, 05 Jul 2024 21:29:45 GMT

Hi, the television set is switched to the correct HDMI input for the Q......no luck.

Re: Channels

ThePope27 — Fri, 05 Jul 2024 23:58:16 GMT

@Taj

Try selecting the correct HDMI port and then rebooting the box while the correct hdmi port is selected