https://helpforum.sky.com/t5/Sky-Q/My-TV-is-not-recording-properly/m-p/4684556#M652528 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4112789">@Smith_a15</a>&nbsp;wrote:<BR /> <P>My Sky TV is not recording properly. The recordings mute, freeze and i cannot get this to stop.</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4112789">@Smith_a15</a>&nbsp;Have you tried rebooting your main Q box ie <BR />putting your box into Standby then switching it off at the wall for 30 seconds <BR />switch it back on then follow the on screen instructions</P> <P>if that doesnt work</P> <P>then&nbsp;</P> <P>You could try resetting the settings in the Q boxes hidden menu.<BR />To enter the hidden menu press the home button and scroll down to settings but do not select settings.<BR />With settings highlighted press 0 0 1 then select <BR />Only Carry out the first Reset being Reset Settings as the others will wipe all recordings.<BR />After the reset you will have to re-pair your remote assuming you are using a bluetooth remote by pressing 1 and 3 together on the remote</P> Thu, 04 Jul 2024 16:25:17 GMT Laing1 2024-07-04T16:25:17Z https://helpforum.sky.com/t5/Sky-Q/My-TV-is-not-recording-properly/m-p/4684498#M652521 <P>My Sky TV is not recording properly. The recordings mute, freeze and i cannot get this to stop.</P> Thu, 04 Jul 2024 15:25:46 GMT https://helpforum.sky.com/t5/Sky-Q/My-TV-is-not-recording-properly/m-p/4684498#M652521 Smith_a15 2024-07-04T15:25:46Z https://helpforum.sky.com/t5/Sky-Q/My-TV-is-not-recording-properly/m-p/4684556#M652528 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4112789">@Smith_a15</a>&nbsp;wrote:<BR /> <P>My Sky TV is not recording properly. The recordings mute, freeze and i cannot get this to stop.</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4112789">@Smith_a15</a>&nbsp;Have you tried rebooting your main Q box ie <BR />putting your box into Standby then switching it off at the wall for 30 seconds <BR />switch it back on then follow the on screen instructions</P> <P>if that doesnt work</P> <P>then&nbsp;</P> <P>You could try resetting the settings in the Q boxes hidden menu.<BR />To enter the hidden menu press the home button and scroll down to settings but do not select settings.<BR />With settings highlighted press 0 0 1 then select <BR />Only Carry out the first Reset being Reset Settings as the others will wipe all recordings.<BR />After the reset you will have to re-pair your remote assuming you are using a bluetooth remote by pressing 1 and 3 together on the remote</P> Thu, 04 Jul 2024 16:25:17 GMT https://helpforum.sky.com/t5/Sky-Q/My-TV-is-not-recording-properly/m-p/4684556#M652528 Laing1 2024-07-04T16:25:17Z