topic Re: SKY Q in Sky Q

SKY Q

Francesw — Sun, 30 Jun 2024 20:19:24 GMT

We've recently changed to a Sky Q box and it's a nightmare.

I can no longer manage my box recordings in the app as I could with Sky+. I find that really annoying.

Everything is SO hard to find.

I like lists of what I've recorded with details of when I recorded them and which channel. Just seeing a pile of pictures I don't recognise, that I've got to scroll through is driving me mad.

Even in the Sky go app there are only long, long screens of pictures and no information. Am I missing something?

Is there another app where I can control the box?

This definitely seems like a big step back to me. I hate it.

If I want to join a programme that is already recording snd I select it, it starts where it is live. The start at the beginning option only comes up AFTER I've been into the programme and gone backyards a bit. Again what an I doing wrong. If I'm recording it, I obviously don't want to watch it from the middle!

Re: SKY Q

oldfella — Sun, 30 Jun 2024 20:56:02 GMT

Hi @Francesw

Both in the Sky Go App and the Q box you can view all your recordings in an A to Z list.

You will find this in Recordings - Sort

Re: SKY Q

Francesw — Tue, 02 Jul 2024 18:05:14 GMT

Thank you. That's very helpful

Re: SKY Q

Francesw — Tue, 02 Jul 2024 18:09:29 GMT

@oldfella wrote:
Hi @Francesw
Both in the Sky Go App and the Q box you can view all your recordings in an A to Z list.
You will find this in Recordings - Sort

Can you please tell me where in the sky go app I can find recordings. When I find that I may be able to find, "sort".

Re: SKY Q

oldfella — Tue, 02 Jul 2024 18:22:21 GMT

@Francesw wrote:

@oldfella wrote:

Hi @Francesw

Both in the Sky Go App and the Q box you can view all your recordings in an A to Z list.

You will find this in Recordings - Sort

Can you please tell me where in the sky go app I can find recordings. When I find that I may be able to find, "sort".

Hi @Francesw

On the Sky Go Home page you will see Recordings on the bottom menu on the right hand side.

Once you open recordings you will find Sort by in the top menu.

Select Sort by and you see the Category title.

ie Entertainment.

Expand this and you see

Entertainment
Movies
Kids
A to Z

Re: SKY Q

Francesw — Wed, 03 Jul 2024 10:07:16 GMT

Thank you for trying to help, but I don't have that option in my SkyGo app. The options on the bottom bar are, Home, TV Guide, Browse and Download.

Re: SKY Q

oldfella — Wed, 03 Jul 2024 10:41:35 GMT

@Francesw wrote:

Thank you for trying to help, but I don't have that option in my SkyGo app. The options on the bottom bar are, Home, TV Guide, Browse and Download.

Hi @Francesw

To connect to your Q box to Access Recordings etc you do need the Monthly Multiscreen subscription. This is necessary to connect any devices using the Sky Go App.